regular opportunities

Our regular volunteers help with everything from guiding clients through the showroom to sorting donations and keeping things running smoothly behind the scenes. These roles are essential to our mission—and we rely on them every day.

With a wide range of tasks and flexible shifts, there’s a place for every skill set and personality. If you’re ready to make a consistent impact, we’d love to have you on the team!

DIG’s regular volunteers are the heart of our day-to-day work

our regular positions

  • Love connecting with people? Our Personal Shopper volunteers play a key front-facing role by working directly with the families we serve. Shifts include guiding clients through our showroom to select furniture and essentials, or shopping on their behalf using a detailed preference sheet. Personal Shoppers also help pack up items and prepare them for pick-up or delivery. It’s a rewarding way to support clients with care, dignity, and a personal touch.

    • When:

      • Tuesdays 9 AM - 12 PM

      • Wednesdays 1-4 PM

      • Thursdays 9 AM - 12 PM

    • Who:

      • 18+

    • How:

      • Volunteers must attend a general DIG orientation and a position-specific training

      • Volunteers must shadow an experienced Personal Shopper for at least one shift before signing up alone

      • Email cherie@digfb.org to learn more!

  • Prefer to work behind the scenes? Showroom Assistants help keep our space clean, organized, and full of great items for the families we serve. Volunteers inspect and clean new donations, make sure items meet our quality standards, and stock or tidy the showroom as needed. It’s a vital, back-of-house role that ensures our clients have a welcoming, dignified space to shop in.

    • When:

      • Tuesdays 2-4 PM

      • Wednesdays 10 AM-12 PM

      • Thursdays 1-3 PM

    • Who:

      • Under 18 must be accompanied by an adult

    • How:

      • Volunteers must attend a general DIG orientation

      • Volunteers must shadow an experienced Showroom Assistant for at least one shift before signing up alone

      • Email cherie@digfb.org to learn more!

  • Client Triage Specialists are a crucial part of welcoming new families to DIG. These volunteers confirm client referrals over the phone, ensure we have all the correct information, and answer immediate questions with care and clarity. Strong customer service, patience, and empathy are key in this role. Triage Specialists also enter notes into our client database to keep communication clear and organized across the team.

    • When:

      • Tuesdays 1-3 PM

      • Wednesdays 10 AM - 12 PM

      • Thursdays 1-3 PM

    • Who:

      • 18+

    • How:

      • Volunteers must attend a general DIG orientation

      • Volunteers must shadow an experienced Client Triage Specialist for at least one shift before signing up alone

      • Email cherie@digfb.org to learn more!

  • Receptionist Volunteers are the friendly face and voice of DIG. Stationed at the front desk, they greet walk-ins (with or without appointments), answer phones, and help direct visitors or calls to the right person. They’re also responsible for answering common questions, taking messages, and supporting basic administrative tasks like printing, filing, data entry, and mailings. If you’re organized, welcoming, and ready to keep things running smoothly, this role is a great fit!

    • When:

      • Tuesdays 10 AM - 12 PM, 1-3 PM

      • Wednesdays 10 AM - 12 PM, 1-3 PM

      • Thursdays 10 AM - 12 PM, 1-3 PM

      • Fridays 10 AM - 12 PM, 1-3 PM

    • Who:

      • 18+

    • How:

      • Volunteers must attend a general DIG orientation

      • Volunteers must shadow an experienced Receptionist for at least one shift before signing up alone

      • Email cherie@digfb.org to learn more!

contact us

next steps

We’d love the opportunity to meet you to talk about which opportunities work for you! Please fill out our interest form and someone from our team will be in touch with you as soon as possible.

Interest Form